Returns & Exchanges
At Thrills, we want you to be completely satisfied with your purchase. If your new gear isn't quite right, you can return or exchange any item within 30 days of delivery provided it is in original, unworn condition.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Items
Securely place your items in their original packaging with all tags attached to ensure they stay protected during transit.
Label and Ship
Download and print your prepaid shipping label, attach it to the outside of your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing